Private policy
Privacy Policy
Effective Date: 18 June 2025
Website: https://techvoltmarket.com
1. Introduction
This Privacy Policy explains how Tech Volt Market, operated by Martin Naes Holger Wager, collects, uses, and protects your personal data when you use our website, place an order, or contact us.
We are committed to protecting your privacy in compliance with:
- General Data Protection Regulation (EU) 2016/679 – GDPR
- Spanish Organic Law 3/2018 on the Protection of Personal Data and Digital Rights (LOPDGDD)
- Other applicable laws concerning data protection and consumer rights in the European Union and Spain.
2. Data Controller
Tech Volt Market
Owner: Martin Naes Holger Wager
N.I.E.: Z3021398-P
Address: Avda Roentgen, 8-26, 1°6 03183 Torrevieja (Alicante)
Email: holger.wager@gmail.com
Phone: +34 604 33 16 24
3. What Personal Data We Collect
We may collect the following categories of personal data:
- Identification & Contact Details: Name, phone number, email, address, NIF/NIE/VAT number
- Order Information: Products ordered, shipping and billing details, payment method (no full card details)
- Account Details: Login data, purchase history, communication preferences
- Technical Data: IP address, browser type, device data, cookies
- Communications: Emails, customer service messages, chat logs
- Marketing Preferences: Opt-in/opt-out status
We do not collect or process sensitive personal data (e.g. race, religion, health, biometrics).
4. How We Use Your Data
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Fulfillment of orders and services | Contract (Art. 6.1.b) |
| Responding to inquiries and support | Legitimate interest |
| Account creation and management | Contract / Legitimate interest |
| Tax, accounting, and invoicing | Legal obligation (Art. 6.1.c) |
| Marketing communications | Consent (Art. 6.1.a) |
| Website analytics and performance | Consent (cookies) / Legitimate interest |
| Fraud prevention and website security | Legitimate interest |
5. How Long We Store Your Data
We retain your personal data only as long as necessary for the purpose it was collected:
- Orders & invoices: 6 years (legal obligation)
- Customer support messages: 5 years
- Marketing data: Until you withdraw consent or 3 years after last interaction
- Cookies: See our Cookie Policy
When data is no longer needed, it is securely deleted or anonymized.
6. Who We Share Your Data With
We may share your data with trusted third parties under strict confidentiality agreements:
| Recipient | Purpose |
|---|---|
| Payment processors (Stripe, PayPal) | Secure payment processing |
| Logistics partners | Delivery and order tracking |
| Web hosting and IT providers | Technical support and hosting |
| Email and marketing tools | Newsletter and communication services |
| Legal & accounting professionals | Regulatory and tax compliance |
All partners are GDPR-compliant and, where required, bound by data processing agreements (DPAs).
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure one of the following safeguards:
- The destination country has an adequacy decision from the EU Commission
- We use Standard Contractual Clauses (SCCs) approved by the European Commission
- Other appropriate safeguards as permitted under GDPR
8. Your Rights Under GDPR
You have the following rights:
- Access – Know what data we hold about you
- Rectification – Correct inaccurate or incomplete data
- Erasure – Request deletion of your data under certain conditions
- Restriction – Limit how your data is used
- Portability – Request your data in a readable format
- Objection – Object to processing based on legitimate interest
- Withdraw consent – At any time, for marketing or optional data use
- Lodge a complaint – With the Spanish Data Protection Agency (AEPD) or your local authority
To exercise any of these rights, contact us at holger.wager@gmail.com.
9. How We Protect Your Data
We implement technical and organizational measures to protect your data, including:
- SSL encryption across the website
- Secure servers with access controls
- Regular security audits
- Encrypted backups
- Staff confidentiality training
Your data is only accessible to authorized personnel who need it for legitimate business purposes.
10. Use of Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized ads. Full details are available in our separate Cookie Policy. You may manage your preferences at any time.
11. Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child, we will delete it immediately.
12. Policy Updates
This policy may be updated to reflect legal or operational changes. We will post the latest version on this page and notify you if required.
Last updated: 18 June 2025
13. Contact Information
If you have any questions or concerns regarding this Privacy Policy:
Tech Volt Market
Email: holger.wager@gmail.com
Phone: +34 604 33 16 24
Postal: Avda Roentgen, 8-26, 1°6 03183 Torrevieja (Alicante)
✅ By using our website or placing an order, you agree to the terms of this Privacy Policy.