Buyer Data Protection Policy
1. Purpose of This Policy
Tech Volt Market (“we”, “our”, “us”) is committed to protecting the personal data of everyone who purchases through techvoltmarket.com (the “Site”). This Buyer Data Protection Policy (also referred to as a “Privacy Policy” or “Privacy Notice”) explains how we collect, use, store, share, and safeguard your personal data in line with:
Regulation (EU) 2016/679 — General Data Protection Regulation (GDPR)
Spanish Organic Law 3/2018 on the Protection of Personal Data and Digital Rights (LOPDGDD)
Any other applicable European and Spanish data-protection or e-commerce regulations
2. Who Is the Data Controller?
Tech Volt Market
Director & Owner: Martin Naes Holger Wager
N.I.E.: Z3021398-P
Registered Address: Avda Roentgen, 8-26, 1°6 03183 Torrevieja (Alicante)
Email: holger.wager@gmail.com
Phone: +34 604 33 16 24
3. Personal Data We Collect
| Category | Examples | Collected When… |
|---|---|---|
| Identification | Name, shipping/billing address, NIF/NIE/VAT, phone, email | You create an account or place an order |
| Order & Payment | Order ID, products, delivery tracking, payment method, transaction reference (no full card details stored) | You check out or request support |
| Technical | IP address, device type, browser, cookies, usage logs | You browse or interact with the Site |
| Communications | Emails, chat transcripts, support tickets, call recordings | You contact us or opt in to marketing |
| Preferences & Consent | Language, marketing opt-in/out status | You set preferences in your account |
We do not intentionally collect sensitive data (e.g., health, biometric, or special-category data).
4. Why We Process Your Data & Legal Bases
| Purpose | Legal Basis (Art. 6 GDPR) |
|---|---|
| Process and deliver your order | Contract (Art. 6 (1)(b)) |
| Provide customer support & warranty | Contract; Legitimate interest |
| Fraud prevention & platform security | Legitimate interest |
| Issue invoices & comply with tax law | Legal obligation (Art. 6 (1)(c)) |
| Send service emails (order status, delivery updates) | Contract; Legitimate interest |
| Send marketing offers or newsletters | Consent (Art. 6 (1)(a)) — you may withdraw anytime |
| Analyse sales & improve products | Legitimate interest (with pseudonymisation where possible) |
5. Data Retention
We keep personal data only as long as needed:
Orders & invoices: 6 years (Spanish tax law)
Customer service records: 5 years from last interaction
Marketing data: until you unsubscribe or 3 years after last activity
Cookies: see our Cookie Policy for individual lifespans
When retention periods expire, data are securely erased or anonymised.
6. Who Else Receives Your Data?
| Recipient Type | Reason | Safeguards |
|---|---|---|
| Payment providers (e.g., Stripe, PayPal) | Secure transaction processing | PCI-DSS compliance |
| Logistics & couriers | Ship and track orders | GDPR-compliant data-processing clauses |
| Cloud hosting & IT service partners | Website hosting, backups, analytics | EU servers or EU Standard Contractual Clauses (SCCs) for any transfer outside the EEA |
| Accounting & legal advisers | Statutory compliance | Professional confidentiality |
We never sell or rent your personal data.
7. International Transfers
If personal data leave the European Economic Area, we ensure an adequate level of protection through:
Adequacy decisions by the European Commission (e.g., for firms in countries deemed safe), or
SCCs, binding corporate rules, or another GDPR-approved mechanism.
8. Your Rights (Art. 12-22 GDPR)
You may, at no cost:
Access your personal data.
Correct inaccurate or incomplete data.
Request erasure (“right to be forgotten”) when legally permitted.
Restrict or object to processing.
Receive your data in a portable format (data portability).
Withdraw consent at any time (marketing emails, cookies, etc.).
Lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.
To exercise any right, email us at holger.wager@gmail.com or write to the postal address above. We may ask for proof of identity to protect your data.
9. Data Security
SSL/TLS encryption on all pages
Payment data processed only by certified providers (Tech Volt Market never stores full card numbers)
Role-based access control & multi-factor authentication for staff
Regular vulnerability scans, security patches, and encrypted backups
10. Cookies & Similar Technologies
Our Site uses first-party and third-party cookies for core functions, analytics, and marketing. Full details—including cookie types, purposes, and lifespans—are provided in our separate Cookie Policy, where you can adjust or withdraw consent.
11. Children’s Data
Our products and services are not directed at children under 16. We do not knowingly process children’s data. If you believe a child has provided us personal data, contact us so we can delete it.
12. Automated Decision-Making
We do not use fully automated decision-making or profiling that produces legal or similarly significant effects on you.
13. Changes to This Policy
We may update this Policy when legal or operational needs change. Any significant changes will be posted on this page with a new effective date and, where required, notified to you directly (e.g., by email).
14. Contact
Questions about privacy?
Email: holger.wager@gmail.com
Phone: +34 604 33 16 24
Postal: Avda Roentgen, 8-26, 1°6 03183 Torrevieja (Alicante)
If you are not satisfied with our response, you have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) — aepd.es.
Thank you for trusting Tech Volt Market. We value your privacy and strive to protect it at every step of your buying journey.